TrueUnitX Terms of Service

Last Updated: May 7, 2026
Effective Date: May 7, 2026

Welcome to TrueUnitX. This application is operated and provided by Lingyu Li (hereinafter referred to as the "App," "we," "us," or "our"). This Terms of Service (hereinafter referred to as the "Agreement") is a legal agreement between you and the operator of this App regarding your use of the App's services.

Please read this Agreement carefully before registering, logging in, or using the App. By using the App, you indicate that you have read, understood, and agreed to be bound by this Agreement.

1. Applicability of Agreement and Contracting Entity

• This Agreement applies to your access to and use of the TrueUnitX mobile application and related services.
• If you use the App on behalf of a business or other organization, you represent and warrant that you are fully authorized to do so.
• If you do not agree to this Agreement, please stop using the App immediately.

2. Service Content

TrueUnitX primarily provides the following functions (subject to the actual online capabilities):

• Product price and specification comparison (manual input and calculation).
• AI product recognition and price comparison analysis based on image uploads.
• Account login and identity recognition (e.g., Apple Sign-In).
• Subscriptions and consumable purchases (e.g., quota packs, premium subscriptions).
• Invitation and sharing incentive functions. We reserve the right to upgrade, adjust, suspend, or take offline our service content to the extent permitted by law.

3. Account, Login, and Security

• You confirm that you are at least 13 years old (or the minimum age for using digital services prescribed in your jurisdiction). If you have not reached this age, you must stop using the App. If you are 13 or older but considered a minor (usually under 18 years old), you should use the App under the supervision of a guardian who has read and agreed to this Agreement.
• You shall log in using lawful, authentic, and valid identity information.
• You must properly safeguard your login credentials and devices, and may not lend, rent, or sell your account to others.
• If your account is misappropriated, your information is leaked, or losses occur due to your improper safekeeping, you shall bear the corresponding responsibility; we will provide reasonable assistance.
• If you notice any abnormal login activity or security risks, please contact us immediately through official channels.

4. Paid Services and Subscription Rules

• Some functions of the App are paid services, including but not limited to premium subscriptions and consumable quota packs.
• Specific prices, benefits, validity periods, and auto-renewal rules are subject to the display on the purchase page and the App Store.
• Auto-renewing subscriptions are processed by default under the Apple platform rules. You may cancel at any time via the following path: Device Settings > [Your Apple ID] > Subscriptions > Select TrueUnitX > Cancel Subscription. The cancellation will take effect at the end of the current billing cycle, and no refunds will be provided for fees already paid within the current cycle.
• Refund, revocation, and settlement rules for virtual services are subject to applicable laws and platform policies (e.g., Apple Media Services Terms and Conditions). If you believe you are eligible for a refund, you may submit an application via Apple's reportaproblem.apple.com.
• We reserve the right to adjust product forms and pricing based on operational conditions and will publicly announce or notify you in advance as required by law.

4.1 Note on the EU Right of Withdrawal for Consumers

If you are a consumer located in the European Union or the European Economic Area, you have a 14-day right of withdrawal for digital content or services under the EU Consumer Rights Directive (2011/83/EU). However, please note: Once you unlock a digital service or content via in-app purchase, and we have begun providing that service/content (e.g., unlocking premium features, consuming AI recognition quotas), you will immediately lose your right of withdrawal, provided that we have obtained your explicit consent and acknowledgment of the loss of this right. Clear notice of this will be provided on the purchase page before the transaction is completed.

5. User Conduct Guidelines

You agree NOT to engage in any of the following activities:

• Violating applicable laws and regulations, public order, or good morals.
• Reverse engineering, hacking, scraping, interfering with, or attacking the App or related systems.
• Using automated scripts, bulk requests, or cheating methods to abuse quotas or resources.
• Uploading content that is illegal, infringing, defamatory, obscene, violent, discriminatory, or otherwise inappropriate.
• Impersonating others or infringing upon the privacy, intellectual property, or other lawful rights of others.
• Spreading malicious code, Trojans, viruses, or other programs that endanger network security. If you violate this section, we reserve the right to restrict functions, suspend services, ban your account, and pursue legal liabilities.

6. AI Output and Disclaimer

• AI recognition and price comparison results are affected by image quality, product label completeness, model capabilities, and network status, and may contain errors, delays, or omissions.
• Price information displayed in the App may be subject to lag. The actual transaction price, inventory status, promotional rules, and shipping fees are subject to real-time information on the checkout pages of third-party e-commerce platforms or physical stores. TrueUnitX assumes no legal liability for the product quality, inventory, shipping, after-sales service, and final transaction price of third-party platforms.
• Price comparison suggestions provided by the App are for consumption decision reference only and do not constitute professional advice, guarantees, or commitments.
• You must exercise your own judgment and bear the risks and consequences of decisions made based on AI results.

7. Intellectual Property

• The intellectual property rights to the App and its related software, code, interface designs, trademarks, documents, data structures, etc., belong to us or the respective rights holders.
• Without written permission, you may not copy, distribute, adapt, rent, sell, sub-license, or redistribute for commercial purposes.
• The content you upload remains the property of you or the lawful rights holder; you grant us a necessary, non-exclusive, worldwide, royalty-free license to use it strictly within the scope of providing the service, allowing us to transmit, process, and return AI recognition results. This license is limited to fulfilling service functions, and we will not use your uploaded images for model training, advertising, or other unrelated purposes (see the Privacy Policy for details).

7.1 Copyright Infringement Claims (DMCA and Other Jurisdictions)

We respect the intellectual property rights of others and expect our users to do the same. If you are a copyright holder or their authorized representative and believe that content within the App infringes your copyright, you may submit an infringement notice via the following channel:

• Contact Email: copyright@trueunitx.com
• The notice must include the following:
  1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
  2. Identification of the copyrighted work claimed to have been infringed;
  3. Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material;
  4. Your contact information (name, address, telephone number, email);
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner. We will process valid infringement notices in accordance with applicable laws (including the U.S. Digital Millennium Copyright Act) and may terminate the accounts of repeat infringers. If you believe that content was removed by mistake or misidentification, you may submit a counter-notice. Upon receipt of a valid counter-notice, we will restore the removed content within the time limits required by law, unless the copyright holder files a lawsuit within the specified period.

8. Privacy and Data Protection

• We will process your personal information in accordance with our Privacy Policy.
• By using the App, you agree to our processing of related data within the scope described in the Privacy Policy.
• In the event of any inconsistency between this Agreement and the Privacy Policy, the provisions concerning the processing of personal information in the Privacy Policy shall prevail.

9. Third-Party Services

The App may integrate third-party services or SDKs (e.g., login, payment, cloud services, AI capabilities). Third-party services are independently operated, and the providers bear responsibility for them. When using such services, you must also comply with their separate terms and privacy policies.

9.1 Supplemental Terms Related to Apple

The App is distributed through the Apple App Store and offers in-app purchases. You agree and acknowledge that:

• Relationship: This Agreement is solely between you and the operator of the App, not with Apple Inc. Apple is not a party to this Agreement and bears no responsibility for the App's availability, content, functionality, or service quality.
• Scope of License: You are granted only a non-exclusive, non-transferable, limited license to use the App on Apple-branded devices that you own or control, subject to the Usage Rules set forth in the App Store Terms of Service.
• Maintenance and Support: The operator of the App is solely responsible for providing maintenance and technical support for the App. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
• Warranty: To the maximum extent permitted by applicable law, Apple disclaims all warranty obligations regarding the App. If the App fails to conform to any applicable warranty, you may notify Apple to request a refund of the purchase price (if applicable); aside from such a refund, Apple bears no other warranty obligations to the maximum extent permitted by law.
• Product Claims: The operator of the App, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including but not limited to product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
• Third-Party Intellectual Property: In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, the operator of the App, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
• Legal Compliance: You represent and warrant that the App and its operations comply with all applicable laws and regulations.
• Third-Party Beneficiary: You agree that Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary thereof.
• Third-Party Agreements: You must comply with applicable third-party terms of agreement, such as the Apple Media Services Terms and Conditions, when using the App.

10. Service Interruption and Termination

We may suspend, interrupt, or terminate all or part of the services under the following circumstances:

• System maintenance, upgrades, bug fixes, or network abnormalities.
• Inability to continue providing services due to force majeure or third-party reasons.
• Your violation of this Agreement or relevant laws and regulations.
• Requirements from regulatory authorities or other legally mandated measures. We will make reasonable efforts to minimize the impact on you, but we are not liable for any indirect losses arising therefrom.

11. Disclaimer and Limitation of Liability

11.1 Services Provided "As Is"

To the maximum extent permitted by applicable law, the App and all of its functions, content, and services are provided on an "as is" and "as available" basis. We make no express or implied warranties, including but not limited to:

• Guarantees that the service will be uninterrupted, timely, secure, or error-free;
• Guarantees that the results obtained through the App will be accurate, reliable, or meet your expectations;
• Guarantees that errors or defects in the software will be corrected;
• Guarantees that the App is free of viruses or other harmful components. Your use of the App is at your own risk. Unless otherwise required by applicable law, we are not liable for losses caused by service interruptions, data loss, device damage, or any issues related to the use of the services.

11.2 Limitation of Liability

• We are not liable beyond the statutory scope for service interruptions or data anomalies caused by network environments, communication failures, hacker attacks, device failures, or third-party platform issues.
• We are not liable for any indirect, incidental, punitive, or loss of profit damages.
• Where permitted by law, our total cumulative liability to you shall not exceed the actual amount you have paid for the relevant services within the 12 months prior to the occurrence of the dispute. This section does not exclude or limit any liability that cannot be excluded or limited by law.

12. Breach of Contract and Indemnification

If your violation of this Agreement causes us or a third party to suffer losses, claims, penalties, or litigation, you shall bear the corresponding responsibility and indemnify the resulting losses (including reasonable attorney's fees and rights protection costs).

13. Agreement Modifications

We may update this Agreement in response to business developments or changes in laws and regulations. Material changes will be communicated via in-app announcements, pop-ups, or other reasonable means. By continuing to use the services after an update, you are deemed to accept the updated Agreement.

14. Applicable Law and Dispute Resolution

14.1 Class Action Waiver

To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action. You waive your right to initiate or participate in a class action; no court or arbitral tribunal may consolidate disputes or permit a dispute to proceed as a class or representative action. If this class action waiver is found unenforceable, the relevant class or representative claims shall be heard by a court (not an arbitrator).

14.2 Users in Mainland China

• The execution, validity, interpretation, performance, and dispute resolution of this Agreement shall be governed by the laws of the People's Republic of China (excluding conflict of law rules).
• Any disputes arising out of this Agreement shall first be negotiated amicably by both parties. If negotiations fail, either party may submit the dispute to the Beijing Arbitration Commission for arbitration in Beijing in accordance with the Commission's arbitration rules in effect at the time of applying for arbitration. The arbitral award is final and binding upon both parties.

14.3 Users Outside Mainland China

• Subject to mandatory legal provisions, this Agreement is governed by the laws of the People's Republic of China.
• Any disputes arising out of or related to this Agreement shall first be negotiated amicably. If negotiations fail, they shall be submitted to the Beijing Arbitration Commission for arbitration in Beijing in accordance with the Commission's arbitration rules in effect at the time of applying for arbitration. The arbitral award is final and binding upon both parties.

14.4 Consumer Protection Exceptions

If mandatory consumer protection laws in your jurisdiction as a consumer afford you greater protections or stipulate that disputes may be heard in the courts of your place of residence, such mandatory provisions shall not be affected by this clause. In particular, for consumers located in the EU/EEA, the choice of court jurisdiction granted under the GDPR and consumer protection directives shall not be restricted.

15. Contact Us

If you have any questions, comments, or complaints regarding this Agreement, you may contact us through the following channels:

• Legal Contact Email: legal@trueunitx.com
• General Support and Feedback: support@trueunitx.com
• In-App Entrance: Settings > Help and Feedback / Privacy Policy

16. Miscellaneous

• Clause headings in this Agreement are for convenience only and do not affect the interpretation of the clauses.
• If any provision of this Agreement is deemed invalid, it shall not affect the validity and enforceability of the remaining provisions.
• Our failure to exercise or delay in exercising any right, power, or remedy under this Agreement shall not be construed as a waiver of that right, power, or remedy; the single or partial exercise thereof shall not preclude the further exercise of such rights.

17. Export Control and Sanctions Compliance

Your use of the App must comply with applicable export control and sanctions laws. You represent and warrant that:

• You are not located in a country or region subject to comprehensive embargoes by the US, EU, UN, or other applicable sanctions.
• You will not use the App for any purposes related to weapons of mass destruction, military end uses, human rights violations, or sanctioned entities/individuals.
• You will not transfer, export, or re-export the App to sanctioned countries/regions or sanctioned parties.
• Your use of the App will not violate any applicable trade controls or restrictive regulations.

18. Assignment of Agreement

• Without our prior written consent, you may not assign, subcontract, or otherwise transfer any of your rights or obligations under this Agreement.
• We may assign this Agreement in its entirety without your consent due to a merger, acquisition, restructuring, sale of all or substantially all of our assets, or as required by law, provided we notify you in accordance with this Agreement.
• This Agreement is binding upon and inures to the benefit of the parties hereto and their respective successors and permitted assigns.

19. Language Prevalence

This Agreement may be provided in multiple language versions (e.g., Simplified Chinese, English, etc.). In the event of any ambiguity or conflict between different language versions, the English version shall prevail, except for specific jurisdiction-customized clauses. Supplemental clauses for specific jurisdictions shall take precedence in the applicable language of that jurisdiction.